REMOVAL GUIDE · RAZER SYNAPSE
Razer Synapse won't uninstall? Exit All Apps, then Uninstall All
Razer's uninstall has two parts that are easy to miss. First close everything: right-click the Razer Synapse 4 icon on the system tray and select Exit All Apps. Then open Settings, go to Apps, Installed apps, search for Razer, select Uninstall and click Yes at the User Account Control prompt. That opens the Razer Gaming Software window, where the removal actually happens: click the ellipsis on the Installed Apps tab, choose Uninstall All and confirm with Uninstall. For a clean re-installation Razer adds steps around this: back up your profiles first unless they are already associated with a Razer ID, disconnect non-essential Razer devices, and restart the PC before installing again.
Updated .
AT A GLANCE
| Check | What it means | Reversible? |
|---|---|---|
| The tray icon is gone after Exit All Apps | All Razer Synapse programs are closed, Razer's first step | Start Synapse again |
| The Razer Gaming Software window finished Uninstall All | The uninstallation is complete | Yes: download and install the latest Razer Synapse 4 |
| Razer is gone from Installed apps | Nothing from the suite is still registered there | Read-only check |
| Your profiles are exported, or tied to a Razer ID | Razer's precaution before a clean re-installation | Import the exported files after reinstalling |
The official way: Exit All Apps, Uninstall, Uninstall All
Razer documents the uninstall of Synapse 4 on its own, and again inside its clean re-installation article, which puts a backup before it and a restart after it.
Back up profiles if you will reinstall
Razer's re-installation article starts by backing up profiles from Razer Synapse. It says to skip this if you already have a Razer ID with your profile associated with Razer Synapse.
Close all Razer Synapse programs
Right-click the Razer Synapse 4 icon on the system tray and select Exit All Apps.
Uninstall from Installed apps
Open Settings and go to Apps, Installed apps. Search for Razer, click the ellipsis icon and select Uninstall. Click Yes once the Windows User Account Control prompts.
Uninstall All in the Razer window
In the Razer Gaming Software window, click the ellipsis icon in the upper right corner of the Installed Apps tab and click Uninstall All. Click Uninstall in the confirmation window, wait for the uninstallation to complete and close the window.
For a clean re-installation, finish Razer's list
Disconnect all non-essential Razer devices, run the Windows System File Checker tool, update Windows, check Intel-related drivers with the Intel Driver & Support Assistant and restart the PC. Then download and install the latest version of Razer Synapse 4.
Bring profiles back
Razer notes that if a Razer ID was never used, the exported files need to be imported into Razer Synapse after it is installed again.
What can stay behind, and what to check
Razer's two articles do not list leftover folders, services or scheduled tasks, so this guide does not name any. These read-only PowerShell commands show which Razer programs, services and scheduled tasks are still registered. A name match is a lead, not proof.
Get-ItemProperty 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*',
'HKLM:\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\*' |
Where-Object DisplayName -match 'Razer' | Format-Table DisplayName, DisplayVersion
Get-Service -DisplayName '*Razer*' | Format-Table Name, DisplayName, Status
Get-ScheduledTask |
Where-Object { $_.TaskName -match 'Razer' -or $_.TaskPath -match 'Razer' } |
Format-Table TaskPath, TaskName, StateUsually safe to act on
- Razer still in Installed apps after the first Uninstall: the removal is not finished until Uninstall All has run in the Razer Gaming Software window.
Your data and settings: keep
- Profiles you have not exported: Razer's article puts the backup first, and skips it only when a Razer ID already holds your profile.
- Synapse logs, if you are chasing a fault: Razer suggests collecting and saving them before a clean re-install, in case the issue needs further investigation.
What a restore point does and does not cover
Microsoft describes restore points as snapshots of system files, installed applications, the Windows registry and system settings, taken without affecting personal data. That also means a restore point is not a backup of your files. System Protection is not enabled by default, so on a PC where nobody switched it on, a request for a restore point fails; you turn it on under Create a restore point, Configure. And when an app asks for a restore point while one made in the previous 24 hours already exists, Windows skips the new one and still reports success. For Razer Synapse, do not count on a restore point for your profiles: Razer's own safeguard is the export, or a Razer ID.
How PC Tweaker Uninstaller helps
It lists each Razer entry that Windows registers and says how many other programs from the same publisher are installed. Before anything runs, the brief shows the exact command each entry registered and whether it needs administrator rights, and the Removal Ledger records the method and the result. It runs each entry's own uninstaller. Its leftover scan matches folders, shortcuts and registry keys only when they are named exactly after the program, and pre-selects only items inside the install folder Windows recorded; anything matched by name alone is shown but never pre-selected. It does not list services or scheduled tasks, and it does not press Uninstall All for you: Razer's own window finishes the removal. Cleaning leftover files and folders is free; cleaning registry keys and startup entries is Pro. Before an elevated removal it asks Windows for a restore point and records the outcome in the Removal Ledger. Because of the 24-hour rule above, Windows sometimes keeps an earlier point instead of making a new one. From version 0.13.8 the receipt says created only when it has verified a new point, and otherwise says that Windows reused the one from a given date; earlier versions could report created in that case.
Common questions
How do I uninstall Razer Synapse 4 completely?
Razer's steps: right-click the Razer Synapse 4 tray icon and select Exit All Apps; in Settings, Apps, Installed apps, search for Razer and select Uninstall; then, in the Razer Gaming Software window, click the ellipsis on the Installed Apps tab, choose Uninstall All and confirm.
Will I lose my Razer profiles if I uninstall Synapse?
Razer's re-installation article has you back up profiles from Razer Synapse first, and says to skip that only if you already have a Razer ID with your profile associated. If a Razer ID was never used, the exported files have to be imported again after reinstalling.
Why is Razer still in my apps list after I clicked Uninstall?
Selecting Uninstall in Installed apps opens the Razer Gaming Software window. The removal happens there: click the ellipsis in the upper right corner of the Installed Apps tab, click Uninstall All, confirm with Uninstall and wait for it to complete.
Try PC Tweaker Uninstaller
Single uninstalls are free, for Windows 10 and Windows 11.