REMOVAL GUIDE · NORTON 360
How to uninstall Norton 360 completely on Windows
Uninstall Norton 360 from Programs and Features and restart, as Norton documents. If that fails or shows errors, Norton's own Norton 360 Remover is the supported fallback. Two Norton apps have entries of their own: the Remover does not uninstall Norton Private Browser, and Norton VPN is listed separately. Uninstalling does not cancel the subscription either, so turn off automatic renewal in your Norton account. Norton recommends keeping its app installed; if you remove it, check afterwards that Microsoft Defender Antivirus or another antivirus is protecting the PC.
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AT A GLANCE
| Check | What it means | Reversible? |
|---|---|---|
| Norton 360 is gone from Programs and Features after a restart | The standard uninstall finished | Yes: sign in to your Norton account and install it again |
| The Norton 360 Remover finished and the PC restarted | Norton's fallback tool removed what the standard route could not | Yes: choose Reinstall in the Remover, or install from your account |
| No Norton Private Browser entry in Programs and Features | The browser the Remover leaves in place is gone too, if you wanted it gone | Untick Also delete your browsing data to keep bookmarks and passwords |
| Windows Security, Virus & threat protection, Manage providers shows an antivirus that is on | Something still protects the PC after Norton is removed | Read-only check |
| Automatic renewal off in your Norton account | Uninstalling does not cancel the subscription | Managed in the account, or in the store or with the partner you bought it from |
The official way: Programs and Features, then the Remover if needed
Norton documents two routes. Try the standard one first; the Norton 360 Remover is for when it fails or shows errors. There is no Norton 360 package in winget's community repository (checked 6 November 2026).
Close Norton, then open Programs and Features
Close the Norton app first. Press Windows+R, type appwiz.cpl and press Enter.
cmdappwiz.cplUninstall Norton 360 and restart
Select Norton 360, choose Remove/Uninstall and select Yes when Windows asks for permission. Follow Norton's prompts with Next, then restart the PC when it asks.
If it fails or shows errors: the Norton 360 Remover
Download the Remover from Norton's support article, press Ctrl+J in your browser to open your downloads and run Norton_360_remover. Choose Remove to uninstall only, or Reinstall to get the latest version back, then select Uninstall and Restart Now. If the Remover itself reports errors, select Reboot to run it in Safe Mode.
Remove Norton Private Browser separately
Norton states that the Remover does not uninstall Private Browser and that its Remove and Reinstall tool cannot be used for it. In Programs and Features, select Norton Private Browser, then Remove/Uninstall, select Yes and then Uninstall. Its uninstaller deletes your bookmarks, passwords and history unless you untick Also delete your browsing data.
Norton VPN, only if you want it gone
Norton VPN has its own entry in Programs and Features, with Uninstall/Change. Norton advises against removing it, and does not say whether it goes with Norton 360, so check the list after the restart.
What can stay behind, and what to check
Norton's removal articles do not list leftover folders, services or scheduled tasks, so this guide does not name any. These read-only PowerShell commands show whether any program, service or scheduled task with Norton in its name is still registered, and whether Microsoft Defender Antivirus is running: Microsoft documents that AMRunningMode shows Normal, Passive or EDR Block Mode when it is enabled. On the PC this guide was checked on, which has no other antivirus, it read Normal. A name match is a lead, not proof.
Get-ItemProperty 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*',
'HKLM:\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\*' |
Where-Object DisplayName -match 'Norton' | Format-Table DisplayName, DisplayVersion
Get-Service -DisplayName '*Norton*' | Format-Table Name, DisplayName, Status
Get-ScheduledTask |
Where-Object { $_.TaskName -match 'Norton' -or $_.TaskPath -match 'Norton' } |
Format-Table TaskPath, TaskName, State
Get-MpComputerStatus | Select-Object AMRunningModeUsually safe to act on
- Norton 360 still in Programs and Features after the uninstall and a restart: run the Norton 360 Remover rather than deleting files by hand.
- A service or scheduled task with Norton in its name after the Remover and a restart, when you kept no other Norton app: note its name and ask Norton support before changing it.
- No antivirus shown as on under Manage providers: turn Microsoft Defender Antivirus on in Windows Security, or install the antivirus you chose instead.
Your data and settings: keep
- Microsoft Defender Antivirus, its WinDefend service and MsMpEng.exe: they are what protects the PC once Norton is gone.
- Norton VPN or Norton Private Browser, if you still use them: they are separate apps with their own entries.
- Your Norton account and subscription: uninstalling does not touch them. Turn off automatic renewal if you do not want to renew; a purchase made in the Apple App Store, Google Play or the Microsoft Store is managed there, and one billed by a partner with that partner.
What a restore point does and does not cover
Microsoft describes restore points as snapshots of system files, installed applications, the Windows registry and system settings, taken without affecting personal data. That also means a restore point is not a backup of your files. System Protection is not enabled by default, so on a PC where nobody switched it on, a request for a restore point fails; you turn it on under Create a restore point, Configure. And when an app asks for a restore point while one made in the previous 24 hours already exists, Windows skips the new one and still reports success. For Norton, a restore point is no substitute for the Norton 360 Remover when the standard uninstall fails: Norton's documented fallback is the tool, followed by a restart.
How PC Tweaker Uninstaller helps
It lists each Norton app that Windows registers as its own entry, such as Norton 360, Norton Private Browser and Norton VPN, and says how many other programs from the same publisher are installed, which is how an app the Remover leaves in place shows up. Before anything runs, the brief shows the exact command each entry registered and whether it needs administrator rights, and the Removal Ledger records the method and the result. Its leftover scan matches folders, shortcuts and registry keys only when they are named exactly after the program, and pre-selects only items inside the install folder Windows recorded; anything matched by name alone is shown but never pre-selected. It does not list services or scheduled tasks, and it does not replace the Norton 360 Remover when the registered uninstaller fails. Cleaning leftover files and folders is free; cleaning registry keys and startup entries is Pro. Before an elevated removal it asks Windows for a restore point and records the outcome in the Removal Ledger. Because of the 24-hour rule above, Windows sometimes keeps an earlier point instead of making a new one. From version 0.13.8 the receipt says created only when it has verified a new point, and otherwise says that Windows reused the one from a given date; earlier versions could report created in that case.
Common questions
Does uninstalling Norton cancel my subscription?
No. Norton states that uninstalling the app does not automatically cancel the subscription. Turn off automatic renewal on your Norton account page. If you bought it through the Apple App Store, Google Play or the Microsoft Store, change it in that store; if a partner such as your internet provider bills you, change it with that partner. Some Norton trials become a paid subscription unless you cancel them before they end.
Is it safe to uninstall Norton 360?
Yes, as long as something still protects the PC, although Norton itself recommends keeping its app installed. On Windows 10 and 11, Microsoft Defender Antivirus turns itself off while another antivirus is active, and Microsoft documents that it can turn back on automatically once that product is uninstalled or expires. After the restart, open Windows Security, Virus & threat protection, and under Who's protecting me? select Manage providers to check that an antivirus is on.
Why won't Norton uninstall?
When the uninstall from Programs and Features fails or shows errors, Norton's answer is the Norton 360 Remover. Download it from Norton's support article, run it, choose Remove to uninstall only or Reinstall to get the latest version back, confirm with Uninstall and click Restart Now. If the Remover itself reports errors, click Reboot: the PC restarts in Safe Mode, where you run the tool again.
Does the Norton 360 Remover remove Norton Private Browser and Norton VPN?
Not Private Browser: Norton states that the Remover does not uninstall it and that its Remove and Reinstall tool cannot be used for it, so remove it from Programs and Features. Its uninstaller deletes your bookmarks, passwords and history unless you untick Also delete your browsing data. Norton VPN has its own entry there as well, and Norton does not say whether it goes with Norton 360, so check the list after the restart.
Try PC Tweaker Uninstaller
Single uninstalls are free, for Windows 10 and Windows 11.